FAQs

  • 1.What forms of payment do you accept?
  • 2.How do I know it is safe to shop with you?
  • 3.Is there any discount for bulk/volume purchases?
  • 4.Do you ship internationally?
  • 5.Shipping and Delivery Questions:
    • Why am I unable to track my order?
    • Taxes, Customs & Duties:
  • 6.Return Policies:
    • Return products you are unsatisfied with.
    • Return the wrong item.
    • Return defective items.
    • When will a replacement be sent?

 

What forms of payment do you accept?

We currently accepts western union,moneygram and bank transfer.

 

How do I know it is safe to shop with you?

Huntmic.com takes great pride in offering a safe and secure shopping experience. We also respect your privacy and we're committed to protecting it.

 

Is there any discount for bulk/volume purchases?

Huntmic provides the discount for bulk/volume purchase. Please email our customer service for more details.

 

Do you ship internationally?

Yes, we probably do! Except for Iran, Cuba, North Korea, Sudan, Syria, the Moon...

  

Why am I unable to track my order?

It can sometimes take 24-48 hours or so for tracking information to update once an order has shipped from our warehouse.

Occasionally, a package may not receive the proper origin and transit scans while on its journey to you, so neither we nor express is able to track the exact location of the package in transit.

 

Taxes, Customs & Duties:

If the package is checked by your country's customs office when the item arrives in their country, customers are responsible for import duties, tariffs, and taxes.

 

Return Policies:

 

Return products you are unsatisfied with.

If you are not 100% satisfied with your purchase, you can return your order within 30 days to the warehouse for a full refund. Please contact us for return address before you send it back. Please be advised Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment.

 

Return the wrong item.

If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product. If a return is necessary, replacement plus shipping cost will be issued to you on receiving the returned product. Or if you take it, we will offer a certain discount for buying it, and we will send the replacement product to you.

 

Return defective items.

If your product turns out to be a defective one with physical damage within 90 days from the initial shipping date, you can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product. *NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*

 

When will a replacement be sent?

Replacements are treated the same way as that of new orders -- they typically arrive in 10 to 13 days. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.